PRIVACY POLICY

Effective Date: November 3, 2026

Emma Anderson LMT respects your privacy and is committed to protecting the personal information you provide when visiting our website, scheduling appointments, purchasing services, or communicating with our staff.

Information We Collect

When you schedule an appointment, purchase a service or gift certificate, or contact Emma Anderson LMT, we may collect:

  • Your name, telephone number, and email address.

  • Appointment dates, times, and service preferences.

  • Information voluntarily provided regarding your massage therapy needs, health considerations, or service preferences.

  • Payment and transaction information processed through our authorized payment providers.

  • Communication preferences and applicable SMS or email consent records.

How We Use Your Information

We use your information to:

  • Schedule, confirm, and manage appointments.

  • Send appointment confirmations, reminders, and scheduling updates.

  • Communicate with clients regarding scheduled services.

  • Process payments, gift certificates, and massage packages.

  • Maintain business and transaction records.

  • Respond to client questions and requests.

  • Send promotional emails or text messages when you have provided the appropriate consent.

Third-Party Service Providers

Emma Anderson LMT uses trusted third-party platforms to operate our business and communicate with clients.

These include:

  • Acuity Scheduling: Online appointment booking, scheduling, confirmations, reminders, and appointment-related communications.

  • Square: Payment processing, purchases, gift certificates, and transaction management.

  • Mailchimp: Email communications, newsletters, special offers, and SMS marketing where enabled and authorized.

These providers may process client information as necessary to deliver their services and are subject to their applicable privacy policies and agreements.

Sharing and Selling Personal Information

Emma Anderson LMT does not sell, rent, or trade client personal information to third parties for their independent marketing purposes.

We may share information with authorized service providers when reasonably necessary for appointment scheduling, payment processing, client communications, business operations, or compliance with legal obligations.

Mobile phone information and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers supporting our messaging services solely as necessary to deliver authorized communications.

SMS and Email Communications

Emma Anderson LMT may communicate with clients through Acuity Scheduling and other authorized business communication systems regarding:

  • Appointment confirmations and reminders.

  • Appointment changes or cancellations.

  • Scheduling questions and updates.

  • Important information regarding booked services.

  • Promotional offers, holiday packages, and business announcements when the client has provided appropriate marketing consent.

By providing your contact information and selecting the applicable consent options, you authorize Emma Anderson LMT to send the communications described in those options.

Promotional text messages require separate, optional consent and are not a condition of purchasing services.

Message frequency varies. Message and data rates may apply.

You may reply STOP to opt out of applicable SMS communications or HELP for assistance.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

Client Information and Confidentiality

Emma Anderson LMT respects the personal and sensitive information clients may provide during massage therapy consultations.

Information regarding massage preferences, health considerations, and service history is used to help provide appropriate services and is accessible only to authorized individuals with a legitimate business need, subject to applicable law.

We do not disclose this information for unrelated marketing purposes without appropriate authorization.

Information Security

Emma Anderson LMT takes reasonable precautions to protect client information and uses third-party scheduling, payment, and communication platforms.

Although reasonable safeguards are used, no electronic system or online transmission can be guaranteed completely secure.

Website Cookies and Analytics

Our website and integrated third-party services may use cookies and similar technologies to support website functionality, online scheduling, analytics, and advertising where enabled.

Applicable information about these technologies and available privacy choices will be provided as required by law.

Your Privacy Choices

You may contact Emma Anderson LMT to:

  • Update or correct your contact information.

  • Change your communication preferences.

  • Unsubscribe from promotional communications.

  • Ask questions about the collection or use of your personal information.

  • Request deletion of personal information where permitted by applicable law and business recordkeeping requirements.

Changes to This Privacy Policy

Emma Anderson LMT may update this Privacy Policy to reflect changes in business operations, technology, service providers, or legal requirements.

Updates will be posted on our website with a revised effective date.

Contact Emma Anderson LMT

For questions regarding this Privacy Policy, your personal information, or communication preferences, please contact Emma Anderson LMT using the contact information published on our official website.

email-  emmaandersonlmt@gmail.com 

Phone-  214.695.7699